Support
If you are writing about a problem in the app, telling us your device and iOS version helps a lot.
Please leave your swimmer's full name out of support email, so we don't hold more about your family than we need.
Common questions
What is Long Whistle?
An app for timing and pacing a youth swimmer's races. It paces a race against a goal time, often the swimmer's own best, shows wall by wall where they were ahead or behind, and keeps every race's splits in one log. Comparisons are against that swimmer's own times and the published time standards.
Is my child's data private?
Race data is stored on your device, and there are no leaderboards ranking children against each other. The full details are in our privacy policy.
How do I delete our data?
Removing a swimmer in the app keeps them under Deleted swimmers on the Swimmers screen, so a wrong tap can be undone with Restore. Choosing Erase there removes that swimmer and all their swims from your phone, and deleting the app removes everything. A backup file you saved, or your phone’s own iCloud or computer backup, keeps its own copy until you delete it. If you would also like us to delete any email correspondence, write to support@longwhistle.com and ask.
Is the app available yet?
Not yet. Long Whistle is in active development. Email support@longwhistle.com if you would like to hear when it reaches the App Store.
Who is behind it?
Long Whistle LLC, a Texas company. It started the way these things usually do — a swim family in the stands with a stopwatch and too many questions about what the numbers meant.